The following was written on notebook paper between the hours of 9:00 am and 12:00 pm:

Sweet fuck on a stick. OCD much? Regular trainer was out of class today. For the first hour we sat around doing nothing, learning nothing as the substitute trainer found it necessary to cover every dry erase board in the classroom with crap we learned in the last two weeks.

That's very nice that you do that in your class, lady, but you're here for all of a day, and when regular trainer gets back, he's going to take the eraser and wipe all that shit away. So, thank you, sub trainer, for wasting all of our time covering the room with mundane shit that we all have memorized.

I think we are supposed to be reading ahead in the binder, but that is damn near impossible as all of the descriptive, instructional text has random words missing that we are expected to fill in. The information is available in the online manual, unfortunately, all of the key words that I would need to find the information are the ones that are fucking missing. Trying to search using snippets of the remaining text is futile as the text in the binder is slightly different than the text online.

We have a syllabus to follow. It has specific documents listed that are supposed to contain all of the information we need on any give topic. I've read through them all, and I've found ten other documents on the same subject and read through those as well. Yet still, no words logically fit into the blanks. Actually, multiple words logically fit into the blanks to create true statements. When you take a sentence, remove the noun and a couple of verbs, and an adjective or two, there are then several ways to truthfully complete the sentence. The question then becomes: What the fuck do they want this sentence to say? The _______ files _____ with the _______. Really?

Really?

The person next to me said, "Kevin's almost done," then, to me, "Where are you getting the answers?" I told her I'm just guessing, making it up. The damned sheets are like illogical puzzles. Trial and error. This word fits here, I'll go with it, and if it's wrong, I'll correct it when we actually go over this stuff and they tell us what it's supposed to say.

It has been an hour and a half now. Almost break time and we have done nothing, zilch, nada. What's the trainer doing? I don't know. Sitting in the back of the room at her computer quietly. Not training. These screens they are describing are self-explanatory. I look at the screens, I see the info, I understand it. I don't need all of this over-explanation. When I see a field called "Physical Address" filled with an address ... I don't need to be told what this means. I got it. They really don't need to describe to me what out of pocket maximum means. I don't need a detailed comparison of in network Vs. out of network. These things are self explanatory. When asked, "What is a co-payment," my natural answer is, "Uh, it's a co-payment." I feel as if I've just been asked "What color is blue?" Uh, it's fucking blue, yeah?

So, three hours into the day ... still sitting here, not a peep from the babysitter ... er ... I mean, "trainer". Hey, trainer, could you try perhaps training us? I'm all for self-learning, but I kinda need the text to read so I can learn it, not some fucking sheet that may as well say at the top, "Hey, guess what this says!"

Actually, I don't even need the text. I've got this section down without the text. But I'd like to stop sitting here in silence now. Get your ass out of your chair. Talk. Show us slides. You're wasting our time. I have no idea what this trainer's name is, but it's Sha-something, so I say it's Sha-nay-nay.

Grrr, this is so frustrating. I'm figuring out these word puzzles, which are not intended to be puzzles at all, I don't think, and I'm discovering that the missing words are not key to the lesson at all. They are very general. Common sense gets it done, but only if I read the entire paragraph and then logically decipher an illogically constructed word puzzle. Once it is complete and I read it, I can then understand what it was trying to teach, but having us focus on the random missing words does nothing to strengthen our understanding of the material. In fact, it is distracting and pointless. I'm one of the only ones even able to figure out what goes into the blanks. But frankly, I'm sick of it, and I quit. I'm just going to wait for this bitch to give us the words that complete the instructions so I can then read it and understand it without doing fucking puzzles. I think at one point these worksheets exactly matched a document online and all the answers were at one time readily available. But not anymore, cause these are old material that they are still using.

Do you know why text books in school don't have random words missing from them? Cause they'd be fucking useless if they did, that's why. Just as these binders are fucking worthless. I'm sick of training. Can I skip to the two weeks of on the job training now? This shit is pointless.

Nice way to surf the net for three hours before you have to do your job, lady. I really kinda ______ this trainer. I kinda want to ______ her in the _______, and not in a _____ ____. She's clueless. A couple of her answer key answers were blank, and as such, she has no clue what goes there. Really? Isn't she supposed to know this material? She doesn't know what the function is to do a search in this program we're learning. Really? The hatred is showing on my face. I can't stop it.

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So, it turned out, yeah, she thought all that info was in the documents we had online, and it wasn't. So she ended up going through and telling us what to write in all the blanks ... well, the one's she had in her key, anyway. Fuck. Regular trainer is back tomorrow. Hopefully tomorrow will be better.

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